At present practitioners can't send a pop up message to reception in general, they need to know who is logged on at reception to send the not or can only send to one receptionist.

I would like to resize the windows so they are both on the same screen. that way saves me flicking back and forth. there is no need for all the screen to be taken up by client details

the different users should only be allowed to access their own financial reports and no other user. there should be an option to allow no changes to any other users invoicing except their own.

Auto Generate payments for 3rd party invoicing as you can for individual clients

Have the "Statement of Account" (which I love)
with the name of the Psychologist that actually sees the client

manual set up of new client number starting from... and having the system generating a new number based on that entry for new clients

It would be great if we had add a merge field (in letters) for qualifications

It would be great if the invoices could merge with Saasu accounting. If you don't know Saasu, it is a cloud based accounting package recommend by CPAs. Its brilliant. I have used MYOB for 8 years and this is so much more intuitive.

I would like to be able to look at the client appointment history when in client details as it appears you can only go into the invoices at present to do this.

When working with children it is important to be able to record parental contact details.This may mean that clients have two next of kin. It would be helpful to have the ability to enter these details and to link them in the letter editor function.

I would like to see the transaction report for invoices and receipts consolidated so that you only get one report with all details.

We email all our invoices, it is time consuming to enter the address in manually each time. Would be great if My Prac could access the email address from client info and autmatically use this when sending the email through outlook.

When creating a new client through calendar, Allow parent names & hm address to be recorded in this section rather thn opening the other section for entering client details. This takes so much extra time.

When you do a search to see when patient's have an apointment, it should have a column saying who the appointment is with. In our rooms they may see the dietician and the podiatrist and you have to go into each appointment to see where there podiatry appointment is.

The Medicare system for psychologists means we need to track how many appointments a client has in a calendar year. It is easy under your system to track how many under each referral however, at the end of each year when the referral may cover a period in each year, it becomes difficult to easily determine how many appointments in a calender year are left (without manually counting). I would like to see at a glance how many appointments left under a referral and how many total have happened in a calender year.

I want to push a "history" button and have all entries be listed from most recent backwards. then when a recent patient comes back I can see any phone messages left, my past treatment and xrays etc.

This allows for reminders to bring referrals, etc rather than having to type them each time when it is a recurring theme

Adding a button to add attachments to emails